A case study of LCOM's service quality and client delights

au.identifier.bibno 0016-3282
au.identifier.callno Thesis 658.812 L941c 2003
dc.contributor.author Luckana Champa
dc.date.accessioned 2015-06-26T05:14:57Z
dc.date.available 2015-06-26T05:14:57Z
dc.date.issued 2003
dc.description Thesis (M.M.)--Assumption University, 2003.
dc.description Includes bibliography.
dc.format.extent 87 p. ; 30 cm.
dc.format.mimetype application/pdf
dc.identifier.uri https://repository.au.edu/handle/6623004553/2304
dc.language.iso eng
dc.publisher Bangkok : Assumption University
dc.rights This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
dc.subject.other Customer services
dc.subject.other Customer services -- Data processing
dc.subject.other Customer satisfaction
dc.title A case study of LCOM's service quality and client delights en_US
dc.type Text
mods.edition 1st ed.
mods.genre Thesis
mods.location.physicalLocation AU Archives, 4th Floor (Cathedral of Learning)
thesis.degree.department Graduate School of Business
thesis.degree.grantor Assumption University
thesis.degree.level Masters
thesis.degree.name Master of Management
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