Predictors and outcomes of trust: a study on mobile telephone customer service operators at call centers in Thailand

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Publisher
Bangkok : Assumption University
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Issued Date
2016
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Genre
Dissertation
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Edition
Language
eng
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application/pdf
No. of Pages/File Size
viii, 159 p. ; 30 cm.
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Dissertation 658.812 C435p 2016
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Title
Predictors and outcomes of trust: a study on mobile telephone customer service operators at call centers in Thailand
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Author(s)
Chaiyarit Piyabootr
Editor(s)
Advisor(s)
Theingi, Hla
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Abstract
Table of contents
Description
Dissertation (Ph.D. BA)--Assumption University, 2016.
Includes bibliography.
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Degree Name
Doctor of Philosophy
Degree Level
Doctoral
Degree Department
Martin de Tours School of Management and Economics
Degree Discipline
Business Administration
Degree Grantor(s)
Assumption University
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Subject(s)
Assumption University -- Dissertations
 Personal communication service systems
 Customer loyalty
 Customer services
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This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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Physical Location
AU Archives, 4th Floor (Cathedral of Learning)
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URI
https://repository.au.edu/handle/6623004553/18161
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